Be Wrong!!

An Information Radiator often comes about when teams realize that there isn’t a shared understanding.  Unfortunately, not everyone recognizes that lack of shared understanding at the same time.  This leads to a resistance to putting in the effort to create the radiator, why would we work on something that isn’t needed.  This in turn often means that the radiator never materializes.

Fortunately, there is one great way to get people to participate in building an information radiator.  Be wrong!!  This may seem counter-intuitive and maybe even a bit scary.  It certainly has prevented me from creating a much needed information radiator in the past.  Yet this is one of the best ways to raise awareness that there isn’t a shared understanding, and an even better way to get people talking.

Whenever there is a new radiator in the team space, people are interested.  They will gather to look, ask questions and point out mistakes!  Be ready for this, this is exactly what we want to happen.  Leveraging people’s desire to be right and to point out when others are wrong, allows the information that is hiding inside people’s minds to be shared.  Conversations, clarification and a shared understanding soon follow.

Now that the needed conversations have happened and we have reached a shared understanding, it is important to update the information radiator so that the team can leverage it in future conversations.  Encourage the team to make the updates and make it easy for them to do so.

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